QuickBooks Desktop 2015 Service Disco — May 31 2018
Policy and upgrade information for the QuickBooks Desktop 2015 service discontinuation (Disco)
When does it happen?
After May 31, 2018, access to add-on services will be discontinued for QuickBooks Desktop 2015 (Windows and Mac). This includes all versions of QuickBooks Desktop 2015 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac).
Note: If you do not use any of the add-on services in QuickBooks Desktop 2015, your product will continue to work for you, but you will not be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop.
In addition to QuickBooks Desktop 2015 (for Windows and Mac), there are a few other Intuit products that are affected by the discontinuation of add-on services.Schedule a call with Jonathan to discuss your QuickBooks options right now!
What service discontinuation means:
Products affected by service discontinuation after May 31, 2018, are listed in the table below.
If you are using a product affected by service discontinuation and want to maintain access to your services, you’ll need to upgrade to the latest version of QuickBooks Desktop as soon as possible.
Your access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2015 software, will be discontinued after May 31, 2018. Also, you will no longer receive critical security updates starting June 1, 2018. If you receive any security updates before this date, you should install them.
Calendar Year 2018 Discontinuation Policy (QuickBooks Desktop 2015 Products)
|Fully supported products||Products for which services will be discontinued after May 31, 2018|
|QuickBooks Desktop Pro and Premier 2018, 2017, 2016||QuickBooks Desktop Pro 2015
QuickBooks Desktop Premier 2015 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
for Mac 2016
|QuickBooks Desktop for Mac 2015|
|QuickBooks Enterprise Solutions 18, 17, 16||QuickBooks Enterprise Solutions 15|
|QuickBooks Desktop Accountant 2018, 2017, 2016||QuickBooks Premier Accountant Edition 2015|
|QuickBooks Desktop Point of Sale 18.0||QuickBooks Desktop Point of Sale 2013: Basic, Pro and Multi Store software and QuickBooks Point of Sale Payments
QuickBooks Desktop Point of Sale 12.0: Basic, Pro and Multi Store software
As services to older versions are scheduled to be discontinued, we notify affected customers in advance by mail or email, in-product notifications, and information on this web site. Please keep an eye out for updates on our future plans as they become available.
Frequently asked questions you may be interested in:
Why do you discontinue products?
We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it’s a balancing act – making QuickBooks Desktop better and easier to use while still supporting older versions.
How do I know if this affects me?
If you use QuickBooks Desktop 2015 or any of the other affected Intuit Products and you subscribe to live technical support or any of our add-on services, you will need to upgrade your product on or before May 31, 2018 to continue using your services.
Note: As services to older versions are scheduled to be discontinued, we notify affected customers in advance by mail or email and through in-product notifications and information on this web site, such as this article. Please keep an eye out for updates on our future plans as they become available.
What if I want to talk to someone?
If you have a QuickBooks ProAdvisor and Reseller you work with, call them — Schedule a call with Jonathan at One 8 Solutions right now!
What are the QuickBooks Desktop add-on services?
The most popular add-on services that will no longer work with QuickBooks Desktop 2015 after May 31, 2018 are Payroll, Technical Support, Payments, and Online Banking. The full list can be found in the Affected services section below.
What are the affected 2015 services?
Upgrade as soon as possible to retain access to the following add-on services and live support. Click any service below to learn how it is affected by service discontinuation. NOTE: Additional information regarding affected services and features will be provided as it becomes available.
QuickBooks Desktop Pro 2015, Premier 2015, QuickBooks for Mac 2015, QuickBooks Enterprise Solutions 15
Upgrade as soon as possible to retain access to the following add-on services.
NOTE: Additional information regarding affected services and features will be provided as it becomes available.
Enterprise Full Service Plans
Credit Card Processing
What about registration and downloads for older, non-supported products?
We make every effort to provide customer support for registration and licensing for older versions of QuickBooks Desktop under Intuit’s standard terms and conditions, if that data is available. Unfortunately, we cannot assure that we will be able to register, provide key codes, or offer data and password recovery for older versions of QuickBooks. Contact your QuickBooks ProAdvisor for more information.